Inbox Placement reporting "Not Received"

Incident Report for MxToolbox, Inc.

Resolved

This incident has been resolved.

Posted May 01, 2023 - 10:08 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 17, 2023 - 10:38 CST

Investigating

We are currently investigating a known issue with the Inbox Placement feature incorrectly reporting "Not Received" for the hosted Google & Office365 test mailboxes. Our Product & Development Teams are aware of this issue and are looking into it.

Posted Feb 10, 2023 - 17:07 CST

This incident affected: MXDelivery Center.